Mail, Box & Pack

Outstanding service. I needed help shipping a large, heavy item I was donating to a non-profit for the blind, and Tim and Becka went above and beyond—researching how to break it down, packing it carefully, and making the whole process stress-free. Even more impressive, they contributed to the donation by only charging $12.

Kind, thoughtful, and truly community-minded. This is the kind of business you want to support.

Becka was great, super helpful, kind and helpful. Will return there again to do business with her🌟

Staff is professional and friendly.

We love our local Mail Box & Pack. We not only have always had the best service there, but there is also never a big line, unlike at the post office. Plus, if we can't get our package delivered by USPS, they can also do UPS and FedEx. We have many more choices. We have a PO Box there, too. What an excellent service that is.

Becka gave me excellent service with my fax and copy needs. Highly recommend this location. Thank you Becka.

Recently packed five large paintings for air transport and put the two boxes together with some "one time: strap handles.
Two in wooden frames and three in Glass and metal frames.

The package arrived in great shape and there were no issues. It went through three different loading and unloading at various airports. The handles (stated to be one time use only) even made it the entire trip. Great care and thought went into the packaging.

I also appreciated the honesty of not packing one item as they could not guarantee it would not break. Very knowledgeable on air shipment and what will work best. Tim is the best!!!

I have also let the people I was staying with, in Hendersonville, know how well the packing was done.

I would highly recommend mailbox and pack Hendersonville,, North Carolina. Kyle and Tim are absolute the best. They will see your packages get where they need to go securely and safely. They offer so many services ! very well to work with awesome group of people fortunate to have them here.

Brandi is the best! When I needed a car title notarized, she was prompt and pleasant. I was in and out in five minutes. I even felt better about myself and my day after having done so. I had no idea it could be so easy to notarize a car title. I would highly recommend Mailbox Pack & Ship to anyone.

Great Service and Customer Care! Special thanks to Kyle and Sarah for their patience and assistance!

Always friendly service and excellent customer care!!

My go to place for any shipping or specialized mailing. Tim is always so friendly and makes sure I connect with the exact right product to serve my needs.

Getting a PO Box had been a hassle previously, but not anymore! Everyone at Mail Box and Pack is wonderful to work with, knowledgeable, and Deb and Tim helped me get everything set up faster than ever. I can't recommend Mail Box and Pack enough for shipping, PO Boxes, and more!

Convenient and pleasant experience with great service to add.

Sarah helped me box and ship a fragile computer part. She was professional, friendly, patient, and incredibly helpful with finding the right packing solution. The store was clean and welcoming. I'll be sure to return the next time I need to send a package.

My experience with Tim and his staff has been incredible. They are a wealth of knowledge and experience in shipping and packing. I will refer all my family and friends to them. Thanks again Tim and staff.

Tim and Sarah were wonderfully responsive, thoughtful, and easy to work with on a somewhat elaborate packaging/shipping job I needed fairly extensive help in order to execute. I'd highly recommend them to anyone needing similar work, as everything made it where I needed it to get to in perfect condition quickly and for a reasonable price!

Tops in customer service & friendliness of desk staff! We’ve been customers & mail box holders of this Mail Box & Pack since late 2020–after the covid pandemic brought on a rise in porch pirate activity in our area. For peace of mind in all types of mail & shipping activities, we find this small local service business to be more than worth the annual box rental fee.

Sarah is Amazing. She was so helpful and patient with me. I had never mailed a package overseas and Sarah explained everything to me and helped me in what to do. She is a Awesome employee for Mail Box & Pack. Thank you Sarah for your Help!!!! I will definitely be back..

I recently needed a tracking number. Tim emailed it to me. It didn't come up in the USPS system. I called back and got info that not all packages get scanned after they leave their facility. I then felt that maybe it had gotten lost. Tim called me back and had found my package had been delivered. He went above and beyond to ease my mind. Will always use them for my shipping!

I went to the Mail Box and Pack in Hendersonville, NC already dreading my transaction. I am not tech savvy, and felt a little embarrassed that I didn't know how to mail back a Fed Ex based package. Deb stepped in with her superhero cape and saved the day! (Or at least my dignity!) She was welcoming, kind, and PATIENT, walking me through the steps and talking care of it. For those who know the dread of new technology, you know exactly what I mean. Deb was wonderful, and I am so grateful. I will be coming again! Thanks so much.

We usually use the self-serve copy machines at Staples to print our annual Christmas letter, but today they were all broken. Mail Box & Print is a wonderful, local alternative just a few minutes away. They had plenty of staff for their holiday customers, and we were helped immediately. They did a test print for us, and let us adjust the file before processing the final order. This is our new go-to print shop. Thanks!

I needed to mail a package containing 2 expensive glass vases. The Asst. Manager, very friendly gentleman, helped me with the correct size box and my items were packaged securely. He explained the different ways to ship my package and also my insurance options. I left feeling confident my item was going to arrive safely. I highly recommend this business for your shipping needs!

Been coming here for my shipping needs for over a decade and have had nothing but great, personable services provided with fair pricing. The current owner has also made many noticeable and appreciated improvements over the past few years to what appeared to be an already pretty successful business.

I am never disappointed with Hendersonville, NC Mail Box & Pack shipments. I live in rural WY and my family ships to me from this store. Every box is always securely packed with care and attention to detail. Staff are kind and professional and they are hands down the best packing and shipping business out there!

I accidentally forgot some hiking boots at a lodge in Asheville, North Carolina. The lodge coordinated with Mail Box and Pack to get those boots back to me. The service I received was exceptional and the value was extremely high. I got my boots back in less than a week with little to no hassle on my part. I highly recommend Mail Box and Pack for all your shipping needs!

Sarah and her team provide excellent service.
Having both virtual and physical mail boxes has proven to be a great service! The virtual mail box options are easy to navigate. The physical mail box is good insurance for those random package deliveries and collection by a friend.

Thank you Sarah & team!

Fantastic service!

Sarah was very courteous and professional. Our shipping experience was expedient.

I've been a customer here for a year now and they will be keeping my business. I have access to my personal mailbox (which I use for my business) 24 hours a day, 7 days a week. When I visit during business hours, the staff is always attentive and pleasant to talk to.

Great Staff.
Great Place.
Have NEVER had any issues whatsoever the years I've been a customer.
They will take care of you.
👍👍👍

Staff is super friendly and helpful. I was able to get all my packages sent in a timely manner. Deb had great customer service!

Highly recommend! Thank you everyone at Mail Box and Pack for always helping me with caring and trustworthy excellent reliable service every time. Appreciate my last request all your help Tim and Sarah and Deb for your wonderful kindness.

Fast, and efficient was able to rent a mailbox I needed temporary for a move I am in transition with. Andrew and Jeff work well as a team to get me signed up and answered my questions. They are a great asset to MAIL BOX & PACK. thanks guys!

Amazing place to have your stuff box up for you! Super helpful and friendly too

Very kind here w great service in every regard.

Deb and Jeff at Mail Box & Pack were so nice and helpful they made shipping my package so quick and easy.

Every time I've gone here, the customer service is so friendly, helpful and personal. I recently worked with Tim (I think he is the owner?) on a custom box, and he was just so nice, communicating about it with me multiple times and willing to figure it out with me. He even called me later to make sure I was satisfied with it. I'm not sure if that's a service they normally provide, but whatever the service, my impression is that they really try to work with you to get what you need.

Recently shipped a odd package to Canada. The Mail box & pack team selected a box, packed the item and shipped efficiently. They are my go too!

I had a return and was sent to Mail Box & Pack to drop off my package. Jeff was amazing! I read the return instructions incorrectly and placed part of the label inside the shoebox I was returning. He carefully opened my package, retrieved the label and taped in where it belonged,all with a smile on his face:). Jeff’s service was great and there are a lot of cute cards and gifts in the store too!

It is nice to come to a place where the staff is friendly and so willing to help. Fast service !

Staff very helpful and answered my questions…gave suggestions.

Our business recently started working with Pack and Ship, and have been very impressed with their knowledge of targeted mailing. Their staff is always pleasant and professional. The store is warm and welcoming, with not only the obvious typical shipping store supplies, but with a large selection of games and puzzles. It adds a nice old school touch! I would highly recommend them for your mailing needs.

Always a great experience with this place all the people are very nice and helpful!!!

I mailed multiple huge, fragile, posters, and pictures And everything was delivered in perfect order and a quickly to boot. I had the same great experience at this store 20 years ago when my mother passed away. The owner clearly cares about his work and his customers.

I was shipping two packages that had pictures of labels on my phone (instead of actual labels). They kept printing blurry and the scanner wouldn’t read them. Jeff worked diligently with me to solve the problem. Not my closest FedEx store, but I’ll drive extra for this kind of great service.

Deb and Brandi were extremely patient and kind with my indecisiveness! They helped me find the most cost effective, safe method to send a very sentimental gift to my mother for Mother’s Day.

It’s rare to find such helpful, personable, kind souls like Deb and Brandi in todays world! Would highly recommend for both personal and business needs!