Mail, Box & Pack

Shout out to Tim who contacted me while I was out of town about what he identified as important mail which he then forwarded to me. This is what customer service (and kindness) look like. Really above and beyond.

If I need anything having to do with mail, shipping or packing, Mail Box and Pack is your first choice. Becca helped me yesterday, and again today, with an annoying issue created by me. I met Becca yesterday for the first time. She remembered me and my name today! In this constant high tech with heads buried in our tablets world, how very nice it was to be acknowledged.

While visiting Hendersonville, I needed to ship two large pieces of pottery and a heavy, artistically framed beveled mirror back to Florida. I found Mail Box & Pack through a Google search and appreciated how conveniently located they were to where I was staying.

From the moment I walked in, Tim and Becca immediately put my mind at ease. They understood not only the logistics of shipping fragile items, but also the deep sentimental value these heirloom pieces held for me. Their confidence, experience, and genuine care were evident from the start.

Tim personally followed up with a call to confirm the ship date and let me know exactly when I could expect the three packages to arrive in Florida. Everything arrived right on schedule.

As I unwrapped each item, it was clear how much care had gone into the packing—multiple layers of padding and protective materials that ensured the pottery and glass were completely secure, even if mishandled in transit.

Kudos to Tim and the entire team at Mail Box & Pack. They were trusted with priceless memories and performed exceptionally well. I wouldn’t hesitate to use them again and highly recommend their services to anyone in Hendersonville needing expert packing and shipping.

Outstanding service. I needed help shipping a large, heavy item I was donating to a non-profit for the blind, and Tim and Becka went above and beyond—researching how to break it down, packing it carefully, and making the whole process stress-free. Even more impressive, they contributed to the donation by only charging $12.

Kind, thoughtful, and truly community-minded. This is the kind of business you want to support.

Very good shopping center. Becky was very helpful and kind helping me with a return process

Becka was more than helpful. I had 22 packages I had to ship. Flawless process. The best in the business

Becka was great, super helpful, kind and helpful. Will return there again to do business with her🌟

Staff is professional and friendly.

We love our local Mail Box & Pack. We not only have always had the best service there, but there is also never a big line, unlike at the post office. Plus, if we can't get our package delivered by USPS, they can also do UPS and FedEx. We have many more choices. We have a PO Box there, too. What an excellent service that is.

Becka gave me excellent service with my fax and copy needs. Highly recommend this location. Thank you Becka.

Recently packed five large paintings for air transport and put the two boxes together with some "one time: strap handles.
Two in wooden frames and three in Glass and metal frames.

The package arrived in great shape and there were no issues. It went through three different loading and unloading at various airports. The handles (stated to be one time use only) even made it the entire trip. Great care and thought went into the packaging.

I also appreciated the honesty of not packing one item as they could not guarantee it would not break. Very knowledgeable on air shipment and what will work best. Tim is the best!!!

I have also let the people I was staying with, in Hendersonville, know how well the packing was done.

I would highly recommend mailbox and pack Hendersonville,, North Carolina. Kyle and Tim are absolute the best. They will see your packages get where they need to go securely and safely. They offer so many services ! very well to work with awesome group of people fortunate to have them here.